SURVEY

Customer Satisfaction Survey

Our customers are the single most important part of our business; our aim here at STC is 100% customer satisfaction.
Using a scale from 1 – 10 (1 being the poorest & 10 being the best) Please Rate Us.

How courteous and helpful was the representative who took your service call?

Did our technician arrive in a timely manner?

Did the technician diagnose the problem in a reasonable time?

Did the technician explain the problem found or repairs needed?

If the service required the ordering of parts, was it done in a timely manner?

If STC needed to communicate with you about your service was it timely & courteous?

Was the work area left clean upon completion of job?

How was the overall courteousness of our technician?

Your overall rating of the service

 

Thank you for completing the Sydney Trade Connect Preventative Maintenance Survey.
Your participation is helping us to improve the quality of service here at Sydney Trade Connect.